PRODUCT & FIT
How can I stay up to date with restocks and new products?
Keep the pulse on Bad Habit by subscribing to our newsletter, Sandtrap Confessions—your all-access pass for exclusive scoops on new arrivals, restocks, and special offers, plus bonus musings on the guilty pleasures of living a colorful life. You can sign up at the bottom of our home page. Go ahead, pick up a habit you won't want to break—join us now and make every moment count!
How do I know which size I am?
Unsure about your size? While you could try guessing in front of the mirror, we've got a better solution. Check out our handy Bad Habit size chart at the bottom of each product page for a perfect fit without the guesswork.
Do you restock your Polos?
At Bad Habit, we strive to keep our website up to date with our current inventory, ensuring you know exactly what's available for purchase. While we endeavor to restock our most popular items, please note that many of our polos are part of limited releases. This means we encourage you to act fast—once they're sold out, they're off to someone else's closet, not yours!
ORDER INFORMATION
Can I edit or cancel my order?
Placed an order and need to make a change? The moment you confirm your purchase, we swing into action at our fulfillment center to get your order on its way. If your order is already being processed, it might be tricky to adjust or cancel it—but don't worry, we're on your team!
We'll give it our best shot to accommodate your requests before your items are out the door. Hit us up at support@badhabitgolf.com with your request as quickly as you can. We'll hustle to assist you and will keep you in the loop with updates about your order.
A heads-up: While we aim to work our Bad Habit magic, we can't promise order changes or cancellations will always be possible. But trust us to try our hardest!
Do you offer group / large order discounts?
Absolutely! At Bad Habit, we're all about bringing people together, whether it's on the green or in the clubhouse. That's why we're thrilled to offer special discounts for group and large orders. Whether you're outfitting a team, planning a corporate event, or just rounding up your golf buddies, we've got you covered with deals that make it easier to gear up in style. For more details on our group and large order discounts, please reach out to us at support@badhabit.com. Let us know what you need, and we'll work with you to make sure your group stands out on and off the course.
Can I purchase a gift card?
Now you’re asking the right questions! Of course, you can! And thank you in advance for sharing the love. The gift card link can be found at https://badhabitgolf.com/products/gift-card! And, remember, Bad Habits make good impressions!
Do you sell wholesale?
At Bad Habit, we're not only passionate about showcasing our rebel golf wear online but are also excited about expanding our presence through additional distribution channels. To stay updated on our latest ventures and news, be sure to subscribe to our newsletter.
If you're a buyer or merchandiser interested in featuring Bad Habit apparel in your lineup, we'd love to hear from you (and we applaud you for your keen insight and impeccable taste). Please reach out to us at support@badhabitgolf.com for more details on wholesale opportunities. Everyone’s picking up Bad Habits, why not your customers?
Do You Offer A Discount/Promo Code?
Yes, we're thrilled to offer several discount opportunities to enhance your shopping experience with us! Here's how you can save on your next Bad Habit purchase:
- Bulk Order Discount: Ready to stock up? Enjoy a 15% discount on orders with 8 or more products. Use code: XXXXXX at checkout.
- First Time Buyer Discount: Welcome to the Bad Habit family! Sign up for our newsletter at the bottom of our homepage and receive a 10% discount on your first order.
- Post-Purchase Review Discount: We value your feedback! Submit a review of your purchased products and earn a discount code for your next order. For photo/video reviews, please note that they are pre-screened to ensure alignment with the Bad Habit brand ethos.
REFUNDS & RETURNS
What is your return and exchange policy?
Easily manage returns and exchanges through our online portal, available for all purchases made from our online store. We accept returns and exchanges within 45 days of the original purchase date, provided the items are in new condition—unwashed, unworn, and with all original tags and components intact.
To initiate your return or exchange, ensure you have your order number and the zip code associated with the order. Simply click [here] to start the process. If you're returning multiple items from the same order, follow the specific instructions provided carefully. Each product may require a unique return label.
Important: Items must be returned using their specific return labels. Polos or products from different orders cannot be returned together. This policy helps us accurately verify returned items, ensuring you receive your refund promptly.
How long will it take for my return to be processed?
Once your returned package arrives back with us, we'll get to work on processing your return within 24-48 hours, not counting weekends and holidays. You'll receive an email confirmation once everything is finalized. If you haven't received this confirmation, don't hesitate to get in touch with us at support@badhabitgolf.com.
BILLING AND PAYMENT
Why isn’t my gift card code working?
We're sorry for the inconvenience! Sometimes, technical glitches happen. Please send us an email at support@badhabitgolf.com with your gift card code, and we'll swiftly resolve the issue for you.
Do you offer a military discount?
To thank our active military personnel for their service, we're proud to offer a 15% discount. Just email us at support@badhabitgolf.com, and we'll provide you with a discount code for your next purchase.
What forms of payment methods do you accept?
We accept Visa, MasterCard, American Express, PayPal.
SHIPPING
What’s your shipping policy?
At Bad Habit, we understand how important it is for you to receive your gear quickly. Our fulfillment team works tirelessly to ensure your order is dispatched within 24-48 hours, excluding weekends and holidays. Here's what you can expect for delivery times, depending on the shipping method you select:
- Ground Shipping: 8-10 Business Days
- Priority Shipping: 2-3 Business Days
- Express Shipping: 1-2 Business Days
- International Shipping: 5-10 Business Days
After your order is processed, you'll receive a confirmation email with tracking information. Please note, once an order is in the carrier's hands, we cannot control shipping delays.
If a package is returned to us as "Return to Sender" due to an incorrect shipping address, a $10 fee will apply for the costs of reshipment. Our customer support team will reach out to confirm the correct address and facilitate the payment of this fee through your original payment method.
Thank you for choosing Bad Habit. We're here to ensure your experience is seamless from click to delivery.
Free Shipping
Enjoy free shipping on all orders over $100 USD in the United States and Canada. The subtotal, which qualifies you for free shipping, is calculated before taxes and any applicable duties. However, if you apply a discount code and the subtotal falls below $100 USD, the order will no longer be eligible for free shipping. We're eager to help you secure free shipping whenever possible, so if there's any confusion or if your order subtotal exceeds $100 USD but free shipping isn't applying, please don't hesitate to reach out to us at support@badhabitgolf.com for clarification or assistance.
Can I Change My Shipping Address?
Accidentally entered the wrong shipping address? We understand that mistakes happen. While we can attempt to cancel the order before it's handed off to the mail carrier, it's often the case that orders are processed too quickly for cancellations. Once an order is placed, we're unable to alter the shipping address. If your order was placed just moments ago, contact our support team immediately at support@badhabitgolf.com. We'll do our utmost to cancel the order before it's too late, allowing you to reorder with the correct address.
How do I track my order?
As soon as your order leaves our warehouse, we’ll send you an email confirmation with all the tracking details. You can also access your order’s tracking information by logging into your account here.
Should you encounter any issues accessing your tracking information through these methods, don't hesitate to get in touch with us at support@badhabitgolf.com. Our team is eager to provide you with the detailed tracking information you need to anticipate the arrival of your Bad Habit gear.
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How Do I Contact Customer Support?
Got a question or hitting a snag with your order? No worries, we’re here to iron things out. Our customer support team at Bad Habit is dedicated to making sure your experience is as smooth as your golf swing (unless, of course, that’s a bad thing). To get things moving quickly, drop us a line at support@badhabitgolf.com. Please include your order number and a detailed explanation of your concern. This way, we can dive straight into finding a solution for you.
If there’s anything else we can do to help or improve your time with us, don’t hesitate to reach out. Our goal is to make sure your shopping experience is one-hundred percent habit forming.
Still got a lingering question?
Shoot it over to support@badhabitgolf.com. We’ll get back to you faster than you can say ‘birdie on a windy day.’ And remember, it’s the daring questions that lead to the most enlightening answers.
